We understand that you need help answering your employees I.T questions and just don’t know the answer and do not have the time to sit down and research the problem enough to resolve it.
Our team will composite a full detailed report of the issue, the problem you have faced and a solution to the problem, after it was resolved. This information is stored in your account and is accessible to our team and available upon your request. You can also access theses reports on your own by accessing our Workforce Office. (WFO)
Within WFO, you can see your billing details, our companies time spent assisting your company, tasks to be completed , completed tasks and your company tickets.